Our Pledge to You
We believe our customer, and the individuals they serve, are people, not just sales numbers. We believe in empathy, integrity, and respect in everything we do—from the way we manufacture our products to how they are delivered. And we apply these same beliefs to how we hire, train, and support our employees, as well as how we interact with our factories. All customers, end-users, employees, and suppliers are part of the Interior Resources organization, and we believe that our success depends on the quality of all those relationships.
- To serve you with the highest level of caring, sincerity, respect, courtesy, integrity, professionalism, and gratitude.
- To offer a wide variety of quality products at the most competitive prices complemented with the finest personal customer service.
- To listen to your unique needs, and design custom products that effectively fulfill those needs.
- To offer products that are durable, safe, sustainable, and aesthetically pleasing.
- To deliver product with unparalleled responsiveness, expertise, efficiency, and accuracy.
- To strive to meet 100 percent of the needs of every customer and go the extra mile to achieve this objective.
We also pledge to provide our employees with an extraordinary place to work that is a friendly but challenging workplace where each individual’s ideas and skills will be fostered and developed.